Four Doors

Dealing with change? These four doors could help Have you heard of the four doors of change? This model, created by Australian innovation expert Jason Clarke, demonstrates which doors are open (available) and closed (not available) in times of change.The model allows you and your team to categorise and understand the effects of a change, big or small, in your workplace. Whether it’s a change in people, process, location or resources, you can use this information to help your team understand what will change and what will stay the same.The first door: Things that you did before, and will continue to do now This door is an open door; it signifies everything you do now and will continue to do in the future. This is a particularly important door to talk about with your team if they are apprehensive about a change, or if there is a very significant change coming. It gives them and you stability and certainty that there will be some familiarity.The second door: Things that you didn’t do before, and won’t do now This is a door that was closed before and will remain closed. It remains consistent; this door focuses on things you didn’t need to do or think about before, and will continue to not think about or do in the future. Often, change will bring new tasks and challenges, which is exciting; but it can also represent more work and cause you or your team to feel a bit nervous about trying new things. Knowing that there are unfamiliar tasks that you won’t have to handle can be reassuring as you lean into to a new way of doing things.The third door: Things that you did before, and won’t do now This door is a closed door, that used to be open. Tasks that used to be manual might now be automated; and your team may feel unsure about whether this will be a success, and how it will affect their activity on a day to day basis. Something as simple as a change in office location meaning you or your team will no longer visit your favourite coffee shop is a closed door.  Helping your team focus on letting go of these things, and replacing them with new routines, processes or activities will allow them to accept that these activities are no longer neededThe fourth door: Things you didn’t do before, and will do now This door used to be closed and is now open. It has all the new things you will be taking on, to replace the things you have let go of. This door represents an opportunity for learning and growth, both for individuals and the organisation. These are new skills and processes that will allow you to develop your role, try new things and hopefully, see better outcomes as a result of your hard work in embracing these changes.Putting it into practiceAs a leader of an organisation or a team, it is important that you look at this model of change from different perspectives; your own perspective first, and then the perspective of the people you lead. Each of these doors will look different for every individual in your team, regardless of whether you are all experiencing the same change, or different changes.Understanding what the change will look like for you, and working through any nervousness you have, will help you better support your team and your organisation more broadly.Some useful questions to ask yourself are:What changes am I looking forward to? Why are these changes exciting for me? What changes am I apprehensive about? What do I need to feel better about these? What can I rely on to stay the same?  Once you have worked through these, ask your team the same questions. It will allow you to have an open and honest dialogue with them, understand how they are feeling, and create a space where they feel listened to and supported.Are you dealing with any change at work at the moment? Tell us about it in the comments below.

What’s on your recovery rocket?

Look, I am not a big believer in balance.I am a believer in balance being an admirable goal, one that should you find it, will probably mean you live a much happier, healthier life. I have just spent so long searching for it that I am sure I am running out of places to look. And this is coming from someone whose biggest responsibility outside of herself is a kelpie. (Perhaps I could have found balance in a greyhound?)I lamented this problem to a much wiser colleague of mine, who is in possession of two golden retrievers, a husband, adult children, and, if memory serves me correctly, a cat. Rather than clipping me over the ears and telling me to get on with it, she took the time to introduce me to the Recovery Rocket. I looked at it with the requisite apprehension, but delightfully, there was nothing on there that seemed unattainable.Essentially, the recovery rocket provides a model for maintaining a baseline of mental wellness over a year, and then gives you activities to do during the week to top up your engine fuel. It was originally designed by an organisational psychologist called Andrew May, who created the model for the Australian Cricket Team.For your baseline, the model recommends:300 nights of good sleep (7 + hours of unbroken sleep) every yearOne big stretch break or ‘off season’ (a good week or two on holidays)Three mini breaks (long weekends in different locales)10-15 minutes of ‘slow time’ every day (going for a walk, preparing veggies for dinner, meditation, etc)30 weeks where you accumulate 100 recovery points. What are recovery points? Recovery points are points that you get for doing activities that you enjoy. Each has a certain number of points attributed to it, and the aim is to do enough activities each week to accumulate 100 points.In the model, points are attributed to massages (50 points), going for a walk (20 points), talking with a friend on the phone (15 points) and so on. However, you can make your own up instead.For instance, I have my weekly dance class racking up a solid 30 points for me every week, along with walking my dog on the beach (20 points), walking along the beach with my friend (10 points), sitting down to do some crochet or other craft activity (10 points), watching a few episodes of my favourite show (10 points), getting takeaway (15 points), dinner with a friend (20 points) and playing a video game (5 points).What I like about the recovery rocket model is that it is set up for success, rather than failure. To tell someone that they need 365 nights of a solid seven hours sleep every year in order to live a well-balanced life is, frankly, rude. One hour of meditation every day is somewhat excessive for your average executive and you won’t always rack up 100 points every week. And with this model, all of those things are okay. There’s no need to beat yourself up because you only managed 80 points one week. One night of tossing and turning doesn’t automatically mean you have failed for the remainder of the year.So, I have a challenge for you all. This week, sit down and make a list of 10 activities you enjoy, that are easy to fit into your week. Give them points based on how refreshed or rejuvenated you feel at the end of them. And next week, see if you can make it to 100 points.What will you put on your recovery points list? Share your ideas in the comments below.

Kamala Harris made history on January 20th. So did Douglas Emhoff.

On the 20th of January, a bit before midday (they were ahead of schedule and, frankly, who can blame them?) Kamala Harris was sworn as the 46th Vice President of the United States of America.

How to handle your inner critic

Most of us have an inner critic. They’re a little voice in the back of your head that makes you think twice about what you are doing, have done, or want to do.This isn’t necessarily a bad thing; we have all witnessed the malarkey that comes with a leader whose inner critic is totally and utterly absent.  People with no self-doubt can be somewhat destructive and feel they are more invincible than they are. Questioning your actions and opinions is actually a really important part of being a leader.However, when your inner critic moves from a valuable sounding board (are you 100% sure about those figures?) to a bully (‘There’s no way you got those figures right, you must have stuffed up,’) it’s important that you have the skills to put it in its place. Because while critical thinking, careful consideration and checking in with what you are doing every now and then is a good thing, constantly putting yourself down is another thing altogether.Here are a few ideas for managing your inner critic:1. Give it a name Australian musician, Clare Bowditch does an excellent job of this. Her inner critic is called Frank. And when Frank is getting her down, Clare simply says to herself; ‘F off Frank,’ swiftly putting Frank back in his place. Personifying your inner critic is an excellent way to distance yourself from that self-doubt.2. Keep a ‘wins’ file Recently nailed a brief? Keep it. Glowing praise from your boss on a project you worked hard on? Keep that too.  Keeping comments, projects and results you are proud of on hand to have a look at when you doubt yourself is really important. They serve as a tangible reminder that your inner critic is wrong, and that you really can and will do a good job.3. Find a sponsor, mentor or office buddy to back you upWhen you are feeling a bit like a fraud, unsure of yourself or doubting your worth and value in your role, check in with a friend that you know will boost your spirits. Someone who will remind you about all the incredible things you have achieved and will be able to talk you out of a negative pattern. If you don’t have this person in your office, find someone like a mentor or sponsor who you can call on when you need to.4. Remind yourself that half the population isn’t worrying about this. Overwhelmingly, people who struggle with imposter syndrome, or who have to battle daily with their inner critic, are women. Remind yourself that Jeff in finance and Andrew in marketing are likely not wringing their hands over whether they are good enough to be in their role, or have done a good enough job on their report/presentation/article etc. There are exceptions to this rule, of course, but we know from studies that the majority of employees who doubt their worth and capability are women. Take a deep breath, and do what you know best.5. Acknowledge its concerns, then move on If your inner critic is constantly pestering you, undermining you, or pulling you up on the same thing over and over again, take ten minutes to sit with it and see what it is that it is most worried about. Acknowledge the concern, and then move on. Once the concern is acknowledged, and something is put in place to rectify it (if necessary) you can move on- and also remind it that now everything has been addressed, it should move on too.

Get to know Suzi Finkelstein

Suzi Finkelstein is the CEO of the Australian School of Applied Management (ASAM), which is the parent company of Women & Leadership Australia and Women & Leadership New Zealand. We asked her a couple of questions to get to know her a bit better as she celebrates six months in her new role.Tell us about your role as CEO of ASAM?I have just celebrated my 6-month milestone as CEO. Stepping up into this role at the beginning of a pandemic was an epic decision!  ASAM delivers leadership education under six separate brands; Women & Leadership Australia, Women & Leadership New Zealand, Women & Leadership International, National Excellence in School Leadership Institute, and Government Public Sector Learning.What do you love about your job?I am passionate about social equity. I believe there are many systemic challenges, particularly in Australia, but one arena that can build capacity and opportunity is via leadership education and social capital. This is the foundation of all we do, and our purpose is to affect positive change.What is your greatest achievement?Stepping up into this role during a pandemic is an achievement that I’m really proud of. I am relishing this dedicated space to influence and build a culture that is constructive and deliberately developmental. I am committed to people and purpose and I truly gain from the mutual recognition and reciprocity that this cultivates.  Thankfully I am surrounded by good people and I don’t stand alone.If you weren’t in your current career, what would be?I would like to be the SBS host of Insight, one of Australia's leading forum for debate and powerful first-person stories. Weaving stories together whilst respectfully highlighting the differences is appealing because of the dynamic complexity which unfolds in real-time.What is the best advice you’ve ever heard?I often share these wise words from Madeleine Albright, the first female United States Secretary of State: `Women can have it all, just not at the same time’. On a daily basis, I witness the fatigue of women trying to achieve so much all at once. I also witness the frustrations and the disappointments, often followed by disengagement when it all becomes too much.As women, and as a society, we need to recognise our individual life stages because they impact our capacity. If I could speak to my 21-year-old self, I would reassure her that there is a time for everything and to respect the natural order.If I could have any superpower…It would be the ability to hear others thoughts. I am an incorrigible people watcher, fascinated by reactions, interactions and altercations. To understand what makes people tick would be fascinating. I have an education background which led me to coaching and facilitating, all of my work is underscored by my belief in people. Getting inside their head (literally) would take me steps forward in increasing compassion and capacity.

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Mai Chen, Inaugural Chair, NZ Global Women, shares invaluable advice for women​

Mai Chen

As far as career achievements go, you do not get much more impressive than that of the incredible Mai Chen. A lawyer by trade, Mai is currently Managing Partner of Chen Palmer Public and Employment Law Specialists and an Adjunct Professor at the University of Auckland School of Law. However, that is only the tip of the iceberg of her amazing professional accolades. Mai is also a BNZ Board Director and a superdiversity expert. She holds many roles that showcase her unique skills in this area, for example, Chair, New Zealand Asian Leaders; Chair Superdiversity Centre for Law, Policy and Business; and Inaugural Chair, NZ Global Women and SUPERdiverse Women. With a list of achievements that impressive, it is of little surprise that she has been a finalist for New Zealander of the Year in 2014 and 2016 and was also in the Top 50 Diversity Figures in Public Life in the Global Diversity List 2016, affiliated with the Global Diversity Awards (producer of the annual European Diversity Awards) and supported by The Economist.

Given the fact that she is arguably one of New Zealand’s most respected and recognised female leaders, we thought we would ask her to share some words of wisdom for any females aspiring to roles like hers.  Here is what she had to say.

Meditate

Mai believes that women need to meditate as a form of self-reflection. Essentially, she says, meditation can give you clarity on where you really want to go and help you create a plan to get there. According to Mai, "Ultimately, meditation will help you to find your own truth…rather than accept a projection of other people’s expectations and biases."

Do not wait for perfect conditions

Mai truly believes that done is better than perfect. She says that women "do not take opportunities because we never feel quite ready…stop waiting for perfect conditions and make the most of conditions right now. Life is always going to be difficult!"

Live every day as though it is your last

Mai thinks that we all need to embrace the now in a big way. She has achieved this by accepting that she will not be around forever. Accordingly, she makes decisions about how she spends her time, whom she spends it with, and what sacrifices she is prepared to make every day. Of this, she says, ”It is liberating! When I am not sure, I say to myself, give it a go. If you wait much longer, you might not have the opportunity to try.“

Make a move!

Related to her last point, Mai thinks it is important to give things a shot and see how they go. By doing this, Mai says that women will get a chance to find out whether whatever it is they are trying is right for them, and even if it is not, they will not have to die wondering!

Do not make life harder for yourself

One of Mai’s favourite quotes is from Tim Sole, and it goes something like this, “Unless you are in a diving competition, there are no points in life for difficulty.“ In a nutshell, this is Mai’s philosophy on life: do not make it harder than it needs to be. Examples she cites are: getting a 6am flight is rarely essential; saying no to taking on seven things at once on short deadlines is fine; letting yourself sleep in and not running another 5 km when you are knackered is okay; and talk to the boss, that is you, and let up on yourself.

And we could not agree more.

If you want to hear more from the inspirational Mai Chen, along with an incredible line up of other speakers, then grab your tickets to the NZME New Zealand Women’s Leadership Symposium. This phenomenal event is due to be held from 21-22 June at the Langham Hotel in Auckland. Early bird tickets are currently available, but only until 28 April, so get your ticket today for a discount of up to $500.

 

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